Southern Management Corporation
Southern Management Corporation (SMC) has been recognized by the Baldrige Performance Excellence Program for Best Practice Recognition in Category Five – Workforce. Winning Best Practice Recognition is a significant accomplishment as a first time applicant; only six organizations in the country received best practice recognition and SMC was the only organization to be recognized in this category.
“This brings us great joy, as category five is workforce focus, meaning we were recognized nationally for our amazing team members and the empowered work environment created by them and for them,” said Ron Frank, President and COO of Southern Management Corporation.
In August SMC was selected for a week long site visit from a team of Baldrige examiners who conducted interviews with hundreds of SMC team members, asking questions regarding every aspect of its business and day-to-day operations.
“Earning an official Baldrige Award site visit was quite an honor. This allowed us to really shine and show off all aspects or SMC. Our team truly shined on a national level and we were recognized for that excellence.” Frank continued.
About Southern Management Corporation
Southern Management Corporation is the largest privately-owned residential property management company in the Mid-Atlantic region. The company owns and manages 75 apartment home communities comprising more than 25,000 apartment homes throughout the Baltimore-Washington region. For more information about Southern Management, visit www.southernmanagement.com.
About the Malcolm Baldrige Performance Excellence Program
The Baldrige Performance Excellence Program raises awareness about the importance of performance excellence in driving the U.S. and global economy; provides organizational assessments, training, tools and criteria; shares the best practices of national role models; and recognizes those role models with the Baldrige Award. For more information, visit www.nist.gov/baldrige.