Southern Management Companies (Southern) owns and operates a real estate portfolio in the Mid-Atlantic region consisting of 25,000 apartment homes, 1.5 Million square feet of commercial office space and four hotel and conference centers–including a ski resort. Managing these homes, offices and hotel rooms safely is our top priority, especially during the COVID-19 pandemic. This is a responsibility Southern takes very seriously.
Southern developed a comprehensive health and safety program called Ever Strong that guides the safe operations of all our properties. The program details the measures implemented to ensure customers and team members can feel assured of our commitment to wellness in response to the COVID-19 pandemic. These proactive measures are proven to be the most effective ways to reduce the spread of illnesses.
Based upon guidance from the Centers for Disease Control and Prevention, public health experts, and government and industry authorities, Ever Strong is built upon four pillars—physical distancing and face coverings, cleanliness, active monitoring and rapid response.
Physical Distancing and Face Coverings
Properties have been modified to maximize public spaces and encourage physical distancing—layout changes, signage, and new operational practices including the mandatory use of face coverings by Southern team members.
Enhanced cleaning programs include increased frequency in all high-traffic areas and frequent sanitizing of high-touch surfaces. The placement of hand sanitizing stations, property-wide use of personal protective equipment and focus on team member health protocols are also in effect.
A critical element of Ever Strong includes monitoring and evaluating practices, heeding expert guidance, listening to feedback and adapting. As the program evolves, Southern will actively communicate changes to procedures and protocols to customers and team members as appropriate.
Southern’s mitigation strategy is to take immediate measures that protect customers and team members while ensuring the safety and continuity of operations. The actions that will be taken include: restrict area access, sanitation, notification and contact tracing.